Hotel - 6 - The Questionnaire
What does the desk clerk ask the guest.
- To tell him the time.
- If she has time to fill.
- To answer some questions on a paper.
- If she can possibly leave the hotel.
The questionnaire is about:
- The air conditioning.
- Sections.
- Service in the hotel.
- Evaluation of hotel facilities.
What was the client's complaint about food?
- Her breakfast was cold.
- Her meal was sent to the wrong room.
- They sent bacon and eggs to her room.
What does the desk clerk say she can mention at the end of the questionnaire?
- The air conditioning didn't work.
- There isn't a section for the reading lamp.
- There is a space for other comments
- That the reading lamp was out of order.
The guest asks for a pen that actually works because:
- Her own pen is broken.
- The desk clerk's pen doesn't work.
- The desk clerk can't lend her a pen.
- She wants to write in a minute.