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Why does the guest call reception?
- She can't turn the heat down.
- The radiator is broken.
- She can't open the window
What does the clerk tell her?
- How to open the window.
- To turn down the air conditioning.
- The window will not open.
Why won't the window open?
- It is dangerous.
- Because the opening mechanism is broken.
- Because it is designed not to open.
The air conditioning isn't operating because it is...
- out of order.
- turned off.
- the heatwave is too much for it.
How long will it probably take to repair the air conditioning?
- A few minutes.
- A few hours.
- A few days.
The guest ...
- is afraid of the heat.
- is supposed to leave until the air conditioning is repaired.
- threatens to leave if it is not repaired soon.