The Hotel - Booking a room (1)

 

Key phrases for the hotel employee.

Listen to the phrases then record them.

Listen:

 

Record your voice here:

Did you have a bad trip, madam?.

Did you have a good trip, sir? Did you have a good flight? Did you have a pleasant stay sir?

 

Listen:

 

Record your voice here:

You do have a reservation? You do have your passport? You do have a credit card? You do have some luggage?

 

Listen:

 

Record your voice here:

Would you like someone
to take your luggage?
Would you like someone
to call you in the morning?
Would you like someone
to translate for you?
Would you like someone
to show you the city?

 

Listen:

 

Record your voice here:

I'm afraid it stopped serving at 10 o'clock. I'm afraid the restaurant is closed. I'm afraid the lift is out of order. I'm afraid the internet is down.

 

Listen:

 

Record your voice here:

Shall I get a taxi for you, madam. Shall I prepare your bill, sir? Shall I reserve a seat at the Opera for you? Shall I call the manager, sir?.